How to fix the due date on the statement

For users or potential users.
Post Reply
brentwood
Posts: 144
Joined: Tue Feb 05, 2008 4:04 pm

How to fix the due date on the statement

Post by brentwood » Thu Feb 19, 2009 12:06 pm

I am going to resend the statement not paid. I found the due date is recalculated. I want to empahsize that it is past due. For example, the last staement has due date of 2/10/2009. Now the newly generated statement has a due date in March. I don't want to give the impression that due date will move if you don't pay. How can I generate a new statement with a fixed due date? How do you guys deal with this situation? Thanks.

User avatar
jordansparks
Site Admin
Posts: 5770
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
Contact:

Re: How to fix the due date on the statement

Post by jordansparks » Sat Feb 21, 2009 5:39 am

Well, you would typically send a new statement instead of resending an old one. And on the new statement, you would use Bold Red dunning messages to get your point across. You can globally change the due date to show due on receipt in the module setup screen. Manually setting due dates on individual statements would be a feature request.
Jordan Sparks, DMD
http://www.opendental.com

Post Reply