some patients can not be searched by last name.
some patients can not be searched by last name.
Some patients can not be searched by last name. By entering first name, I was able to find them... but there are some pts that I can not locate either way even though they surely do exist in the database. How can I handle this issue?
- Debbie OD Support
- Posts: 70
- Joined: Thu Feb 26, 2009 9:11 am
- Location: Salem, OR
- Contact:
Re: some patients can not be searched by last name.
Do you accidently have a space before the beginning of the last name? I believe that is the only way you would be having trouble with it.
Debbie
Open Dental Support
971-239-1150
service@opendent.com
Open Dental Support
971-239-1150
service@opendent.com
Re: some patients can not be searched by last name.
It may be that the patients were labeled as archived. So they won't show unless you check the box that says show archived.
- jordansparks
- Site Admin
- Posts: 5770
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Re: some patients can not be searched by last name.
Looks like this issue is being covered in another thread.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com