scanner problems

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jamesx2
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Joined: Wed Jun 20, 2007 6:52 pm

scanner problems

Post by jamesx2 » Wed Aug 05, 2009 7:51 am

Hey just connected a scanner to my computer but when I try to scan something into OD I get an error. The error is "unable to save document, object reference not set to an instance of an object". Any ideas what is causing this error?
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jordansparks
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Re: scanner problems

Post by jordansparks » Thu Aug 06, 2009 6:06 am

What version of OD? What OS?
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http://www.opendental.com
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jamesx2
Posts: 115
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Re: scanner problems

Post by jamesx2 » Thu Aug 06, 2009 7:59 am

6.5.22.0

windows
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jordansparks
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Re: scanner problems

Post by jordansparks » Thu Aug 06, 2009 8:02 am

Windows 32 bit or 64 bit?
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jamesx2
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Joined: Wed Jun 20, 2007 6:52 pm

Re: scanner problems

Post by jamesx2 » Thu Aug 06, 2009 8:04 am

not sure, how do i find out?
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jordansparks
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Re: scanner problems

Post by jordansparks » Thu Aug 06, 2009 8:46 am

My Computer, right click, Properties.
Jordan Sparks, DMD
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