SRP Quadrant isn't added to ins claim

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afeuer
Posts: 93
Joined: Tue Aug 26, 2008 8:45 pm

SRP Quadrant isn't added to ins claim

Post by afeuer » Wed May 12, 2010 7:09 am

When we create an insurance claim for SRP the quadrant doesn't seem to be added to the claim. We've been manually adding it to the claim notes since some of our insurance companies want to know what quadrants were done. Anything I'm missing? Thanks.

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jordansparks
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Re: SRP Quadrant isn't added to ins claim

Post by jordansparks » Wed May 12, 2010 7:48 am

We definitely do add quadrant to the claim. See:
http://www.opendental.com/manual/eclaim ... ities.html
It's still a mystery why they're being rejected.
Jordan Sparks, DMD
http://www.opendental.com

afeuer
Posts: 93
Joined: Tue Aug 26, 2008 8:45 pm

Re: SRP Quadrant isn't added to ins claim

Post by afeuer » Wed May 12, 2010 8:22 am

Well, I guess I should have looked at the documentation. It's just an insurance company error. I'm pretty sure they do that on purpose...

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