Aging resetting to current when sending claim

For users or potential users.
Post Reply
jrpappy
Posts: 64
Joined: Sat Dec 19, 2009 12:06 pm

Aging resetting to current when sending claim

Post by jrpappy » Wed Mar 09, 2011 11:50 am

Seems that any time we REsubmit a claim to an insurance company, the aging report is re-aging to current rather than leaving the outstanding balance in the proper category.

Is there a way to run the report based on date of service rather than date of submission of claim? Or is there a way of preventing this re-categorization of the claim?

John Pappas

User avatar
jordansparks
Site Admin
Posts: 5746
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
Contact:

Re: Aging resetting to current when sending claim

Post by jordansparks » Wed Mar 09, 2011 7:22 pm

That's request 719.
Jordan Sparks, DMD
http://www.opendental.com

Post Reply