Install problem

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Hersheydmd
Posts: 700
Joined: Sun May 03, 2009 9:12 pm

Install problem

Post by Hersheydmd » Fri Apr 06, 2012 4:42 pm

I am trying to install 12.1.15 on my winxp pro machine.
It gets to a certain point and I get a message:
"The installer has insufficient privileges to access the directory: c:\program files\MAKEMSI Package Documentation. The installation cannot continue. Log on as administrator or contact your system administrator."
I am the system administrator and I am logged on as an administrator.
Now what?
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

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Hersheydmd
Posts: 700
Joined: Sun May 03, 2009 9:12 pm

Re: Install problem

Post by Hersheydmd » Sat Apr 07, 2012 3:26 pm

Rebooted. Now it works.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

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jordansparks
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Location: Salem, Oregon
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Re: Install problem

Post by jordansparks » Sat Apr 07, 2012 5:44 pm

Remember that there's a difference between being logged in as Admin and right clicking to run as Admin. Both are necessary.
Jordan Sparks, DMD
http://www.opendental.com

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Hersheydmd
Posts: 700
Joined: Sun May 03, 2009 9:12 pm

Re: Install problem

Post by Hersheydmd » Sat Apr 07, 2012 10:10 pm

There is no right clicking to Run as Admin in Windows XP pro. That doesn't appear until Vista or Win 7.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

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