Sheets Question

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jourdo
Posts: 57
Joined: Tue Sep 27, 2011 6:06 pm

Sheets Question

Post by jourdo » Wed Apr 02, 2014 9:42 am

I have an exam sheet that I wanted to print and send on to a referral. When I printed it, all of the font sizes got changed and ended up cutting some stuff off. The exact same thing happened when I created a PDF. I have it set up for mainly clinic use, but in this case needed to print it off. Is there a setting I need to change/tweak somewhere? Is this just how it goes? I don't want to redo the sheet if at all possible, because I like how it functions for me. It just does not function well to create a copy of it.

Any ideas?

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doctordoom
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Joined: Tue Sep 25, 2012 10:39 am
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Re: Sheets Question

Post by doctordoom » Wed Apr 02, 2014 8:25 pm

I called and asked open dental about this the other day. I was told that is how it is, they are working on the issue, but the time frame is unknown for now.

correct me if i'm wrong someone at open dental?

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jsalmon
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Re: Sheets Question

Post by jsalmon » Thu Apr 03, 2014 9:26 am

It's pretty complicated to get what we draw on the screen to be 100% accurate when printing, converting to pdfs, and for displaying in web browsers for web forms.
However we have fixed things like this in the past:
bug fix in v7.6.13 "Patient registration form looked different on screen than when printed."

We will continue to try and make them as accurate as possible. But like doctordoom mentioned, the time frame is unknown because we don't want to inadvertently break it for everyone. My best suggestion would be to call in (or share on the forums) your examples with us. The more ways we can duplicate this the more ways we can verify that what we do will end up fixing the root of the problem.
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

jourdo
Posts: 57
Joined: Tue Sep 27, 2011 6:06 pm

Re: Sheets Question

Post by jourdo » Thu Apr 03, 2014 9:38 am

This is what I see on the computer:

https://www.dropbox.com/s/c383la0wonfxz ... eencap.jpg

This is what the PDF creates (same thing as when it prints... only the margins get cut off... different problem all together):

https://www.dropbox.com/s/8i8yiiso3vj55p0/sheet_PDF.pdf

Hope the links work.

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Rickliftig
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Location: West Hartford, CT
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Re: Sheets Question

Post by Rickliftig » Thu Apr 03, 2014 1:23 pm

Whats wrong with a re,smoot,raise lesion with irregula broders? See em all the time!

That's a nice simple form - very clear. Is it copyrighted?

best,

Rick
Another Happy Open Dental User!

Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net

jourdo
Posts: 57
Joined: Tue Sep 27, 2011 6:06 pm

Re: Sheets Question

Post by jourdo » Thu Apr 03, 2014 6:13 pm

Rickliftig wrote:Whats wrong with a re,smoot,raise lesion with irregula broders? See em all the time!

That's a nice simple form - very clear. Is it copyrighted?

best,

Rick
The images? I have no idea. The form? Just my blood, sweat and tears. I can get an export up here if people are interested in it.

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Hersheydmd
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Re: Sheets Question

Post by Hersheydmd » Fri Apr 04, 2014 8:28 am

jourdo wrote:This is what I see on the computer:

https://www.dropbox.com/s/c383la0wonfxz ... eencap.jpg

This is what the PDF creates (same thing as when it prints... only the margins get cut off... different problem all together):

https://www.dropbox.com/s/8i8yiiso3vj55p0/sheet_PDF.pdf

Hope the links work.
When you set up the sheet, it looks like you didn't set the size of the text boxes long enough.
GO back into the sheet design mode and each text box increase the length of the box in the properties.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Sheets Question

Post by Tom Zaccaria » Fri Apr 04, 2014 8:43 am

As a test decrease the font size on just one label and see if more of the label fits on the print out.

drtmz

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jsalmon
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Re: Sheets Question

Post by jsalmon » Fri Apr 04, 2014 1:40 pm

Just noting that I love how you put "God,I hope this error duplicates." It's not very often that I laugh out loud at the office. I got some strange looks I must admit.
jourdo wrote:The images? I have no idea. The form? Just my blood, sweat and tears. I can get an export up here if people are interested in it.
It would make my life crazy easy if you uploaded the export to our sharing thread. I do not need your background image but I'm sure other users would really appreciate you including that as well.

Also, what version of Adobe and what version of Open Dental are you currently using?
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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