I work for an FQHC and anyone who also works for the same type of facility is familiar with a Sliding Scale Discount Program. I spend much of my day manually adding adjustments for each appointment, for each patient, for whichever Sliding Scale tier they are approved for.
Currently, eCW offers automatic sliding scale adjustments to charts. I'm asking that Open Dental build this option into their programming. I have submitted a feature request for this.... anyone else having this problem, please vote for request # 10955!!