3shape Bridge

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gitter
Posts: 8
Joined: Sun Aug 09, 2015 10:31 am

3shape Bridge

Post by gitter » Wed Jan 13, 2021 6:02 am

Is anyone able to use the new bridge to 3shape?

https://www.opendental.com/manual/bridge3shape.html

I am missing the path on our workstation:

C:\Program Files\3Shape\Dental Desktop\Plugins\ThreeShape.PMSIntegration\DentalDesktopCmd.exe

I do have the folder:
C:\Program Files\3Shape\Dental Desktop\Plugins\
with other plugins, but missing "ThreeShape.PMSIntegration.."

I tried to contact 3shape, no response. Our 3shape reseller says it is in the USA only, but we are in Canada.

Jay
Posts: 272
Joined: Fri Aug 06, 2010 10:01 am

Re: 3shape Bridge

Post by Jay » Mon Feb 08, 2021 12:09 pm

We had a lot of back and forth with 3-Shape including their corporate office in Europe and their tech support in Mexico but to no avail. I think this is not a priority for them. The file 'DentalDesktopCmd.exe' simply does not exist and it seems to be a command line version of the DentalDesktop.exe that is provided. Without the DentalDesktopCmd.exe version there is no way to use switches and it does not integrate as we would like it to.

Please let me know if you found an alternative way to do this.

gitter
Posts: 8
Joined: Sun Aug 09, 2015 10:31 am

Re: 3shape Bridge

Post by gitter » Sun Jul 11, 2021 4:25 pm

3shape provided the exe in my latest update.

bridge works basically.
2 issue:
patient ID is not added in 3shape. not sure if this is open dental or 3shape issue.

3shape removes any space in names, this causes no match found and duplicate entries

gitter
Posts: 8
Joined: Sun Aug 09, 2015 10:31 am

Re: 3shape Bridge

Post by gitter » Tue Jul 13, 2021 6:01 am

just saw the code ThreeShape.cs

Both issue described are cause from open dental code in my opinion.

allends
Posts: 235
Joined: Fri Aug 23, 2013 11:29 am

Re: 3shape Bridge

Post by allends » Tue Jul 13, 2021 9:15 am

Which version are you on?
Allen
Open Dental Software
http://www.opendental.com

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