suddenly all newly created appointments default to "confirmed" status

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vonore
Posts: 8
Joined: Mon Aug 20, 2018 11:39 am

suddenly all newly created appointments default to "confirmed" status

Post by vonore » Thu Feb 04, 2021 8:48 am

For some reason, in the last month or so, all newly created appointments are automatically set to confirmed. I have looked around in the setup and settings but I cannot find a place to change this so they are automatically "unconfirmed."

joes
Posts: 239
Joined: Tue Aug 13, 2019 12:41 pm

Re: suddenly all newly created appointments default to "confirmed" status

Post by joes » Thu Feb 04, 2021 9:54 am

Is the "confirmed" status at the top of the list of confirmation statuses? When an appointment is first created, it will default to the first status in that list. You can reorder them by going to Definitions in the Setup menu. Then, select the Appt Confirmed category and use the arrows at the bottom of the Definitions window to reorder your confirmation statuses.
Joe Sullivan
Open Dental Software
http://www.opendental.com

vonore
Posts: 8
Joined: Mon Aug 20, 2018 11:39 am

Re: suddenly all newly created appointments default to "confirmed" status

Post by vonore » Thu Feb 04, 2021 1:23 pm

BOOM! Thank you. I recently moved these based which ones we select the most from the selection box on the right side of the schedule list. I had no idea it would create that effect.


Thank you so much.

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