Web Forms - Transparent PNG logo

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Scott
Posts: 26
Joined: Wed Jun 20, 2007 6:31 pm
Location: Enola PA

Web Forms - Transparent PNG logo

Post by Scott » Fri Mar 05, 2021 12:08 pm

Hi, We recently updated our COVID questionnaire form. When we open the web form from our website the PNG logo now has a black background instead of the transparent background. This worked fine before. When we import a filled out web form into OD the PNG logo shows correctly and if we open a new form through OD in the office it also shows correctly.

Regards,
Scott
Good Bye Softdent!!

joes
Posts: 239
Joined: Tue Aug 13, 2019 12:41 pm

Re: Web Forms - Transparent PNG logo

Post by joes » Wed Mar 10, 2021 9:58 am

Hello Scott. I searched our documentation, but I couldn't find any record of this problem occurring for other customers. I would like one of our Support Technicians to assist you in troubleshooting this problem. You can call 503-363-5432 to get in touch with a Support Technician or see our Contact page for other ways to reach us, https://www.opendental.com/contact.html.
Joe Sullivan
Open Dental Software
http://www.opendental.com

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