Description field in statement

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awadh11
Posts: 9
Joined: Tue Sep 21, 2021 12:47 am

Description field in statement

Post by awadh11 » Mon Sep 27, 2021 1:49 am

Hi there,
I have a problem in statement page. I get Provider's first name repeated three times in description field.
I have uploaded the image of the statement to google drive for your reference mentioned below. Provider's first name here is "Sumeet" in the uploaded image.
https://drive.google.com/file/d/1ISY0sD ... sp=sharing

What is wrong with my configuration?
Please please help and thank you in advance.
Awadh

joes
Posts: 239
Joined: Tue Aug 13, 2019 12:41 pm

Re: Description field in statement

Post by joes » Mon Sep 27, 2021 8:14 am

Hello Awadh,
One of our engineers committed a fix for this problem in versions 21.1.53 and 21.2.27. What version are you on?
Joe Sullivan
Open Dental Software
http://www.opendental.com

awadh11
Posts: 9
Joined: Tue Sep 21, 2021 12:47 am

Re: Description field in statement

Post by awadh11 » Mon Sep 27, 2021 5:49 pm

Hi Joes,
Good news. I will download the latest version.
I have version 20.5.54.0.

Awadh

awadh11
Posts: 9
Joined: Tue Sep 21, 2021 12:47 am

Re: Description field in statement

Post by awadh11 » Wed Sep 29, 2021 12:18 am

Hi Joes,
I did upgrade the OpenDental to 22.2.36 and the issue was resolved. thank you for your response.

Awadh

awadh11
Posts: 9
Joined: Tue Sep 21, 2021 12:47 am

Re: Description field in statement

Post by awadh11 » Wed Sep 29, 2021 12:27 am

Sorry upgraded to 21.2.36.0 Joe. Typo.

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