Problem in Images module when importing photos
Problem in Images module when importing photos
Whenever I import a picture from my digital camera, the import appears to go OK, i.e., I select patient photos from the drop down list and it puts the photo in the Patient Pictures folder. However, when I leave the module, the photo gets moved to the first folder on the list, which for us is Anesthetic Records folder (which we created Setup > Definitions > Image Categories) .
Anyone know why?
Anyone know why?
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
hum..sounds similar to something I just discovered.
I have a button to in the image module that is supposed to 1) copy a standard file I have to a pt's image folder, and then 2) open the file for editing. I just figured out with v 5.4 that the file ends up one folder up in the directory tree (like the "E" folder) instead of the pt's folder.
haven't looked at the code yet, but something must be different pt's folder variable in OD...
I have a button to in the image module that is supposed to 1) copy a standard file I have to a pt's image folder, and then 2) open the file for editing. I just figured out with v 5.4 that the file ends up one folder up in the directory tree (like the "E" folder) instead of the pt's folder.
haven't looked at the code yet, but something must be different pt's folder variable in OD...
- jordansparks
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Bill, which specific version? I've tried to duplicate it and cannot. You used the import button, right? Is it repeatable? Any more detail you can give?
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
5.4.11 - yes, I'm using the import button, and it happens every time I import. I've noticed that OD will initially show the image placed in the first folder at the top of the list, then the window will open wherein I select what type of image (I select patient Photo) and what folder I want it placed in (I select Patient pictures).jordansparks wrote:Bill, which specific version? I've tried to duplicate it and cannot. You used the import button, right? Is it repeatable? Any more detail you can give?
Once I OK out of this dialog box, the Image will now be in Patient pictures. If I move to the Appointment Book (or any other module), the picture will not show in the Appointment Book, so I have to go back in to Images module. It will have been moved to the first folder on the list, so I have to manually drag it back to the Patient pictures folder. After I do this, it works fine.
HTH, anything I left out that may be of help?
PS: I tried to upgrade to a higher version today, but OD gives me an SQL Server not found error
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Oh, OS is Vista Business on an HP Pavilion. Video card is Nvidia if that matters.
I notice that if I am still in the Images module, and after I have assigned the image to the Patient Pictures folder, if I grab the image with the mouse and drop it on the Patient pictures folder (it's already there, of course), it works as expected.
I can make a video and post it on YouTube if you want - let me know....
I notice that if I am still in the Images module, and after I have assigned the image to the Patient Pictures folder, if I grab the image with the mouse and drop it on the Patient pictures folder (it's already there, of course), it works as expected.
I can make a video and post it on YouTube if you want - let me know....
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
- jordansparks
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- Location: Salem, Oregon
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Any chance you could upgrade to 5.4.19 and try again? I don't see a specific fix listed, but we need to be sure we're testing the right version.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
I upgraded to 5.5.4b, and the problem still exists.
Thanks,
Thanks,
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Jordan -
I noticed that if I manually click on the Patient Pictures folder *before* I do the import, everything works as expected. The folder at the top of the list is selected by default, and thus the images get put there automagically methinks...
HTH,
I noticed that if I manually click on the Patient Pictures folder *before* I do the import, everything works as expected. The folder at the top of the list is selected by default, and thus the images get put there automagically methinks...
HTH,
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
- jordansparks
- Site Admin
- Posts: 5746
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Thanks
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
- jordansparks
- Site Admin
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- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
I still can't duplicate it. You must be doing something different than me or your settings are different. I've been trying for half an hour every possible way I can think, but I just can't get it to misbehave. I'm going to have to see your screen.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
- Justin Shafer
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- Location: Fort Worth, TX.
- Justin Shafer
- Posts: 596
- Joined: Sat Jul 28, 2007 7:34 pm
- Location: Fort Worth, TX.
- Justin Shafer
- Posts: 596
- Joined: Sat Jul 28, 2007 7:34 pm
- Location: Fort Worth, TX.
Its happening to me to Bill! I just did what you said and my image ended up in the Credi Approval category instead of Patient Pictures...
Newest from SVN plus those changes in my code... Hmmm....
When I import a picture,it doesnt end up in the correct category, it ends up in the top category without a description showing.. unless I say go to appoiontments and then back to the images... Then it will be in the right category showing a description... without me ever manually changing the category on my own to fix the prob...
Newest from SVN plus those changes in my code... Hmmm....
When I import a picture,it doesnt end up in the correct category, it ends up in the top category without a description showing.. unless I say go to appoiontments and then back to the images... Then it will be in the right category showing a description... without me ever manually changing the category on my own to fix the prob...
I'll try tomorrow if I have time...
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
- jordansparks
- Site Admin
- Posts: 5746
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Jordan-
I sent you a screen capture .avi this morning that shows the problem I am having. Let me know if that shows it clearly enough...
I sent you a screen capture .avi this morning that shows the problem I am having. Let me know if that shows it clearly enough...
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Jordan-
It does work properly if I don't rotate the image after it is imported.
It does work properly if I don't rotate the image after it is imported.
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
- jordansparks
- Site Admin
- Posts: 5746
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
It was fixed yesterday. Fix not generally released yet.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
Thanks
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA