Test server keeps disconnecting? (eConnector not running)

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rasheemo
Posts: 15
Joined: Wed May 27, 2020 6:01 am

Test server keeps disconnecting? (eConnector not running)

Post by rasheemo » Thu Jun 04, 2020 9:44 am

Hey guys,

My team is using this endpoint: https://api.opendental.com/fhir/v2

It works sometimes, other times throws this error:

{
"resourceType": "OperationOutcome",
"issue": [
{
"severity": "error",
"code": "exception",
"details": {
"text": "The office's eConnector is not running. Please contact the office to start their eConnector."
}
}
]
}

Is there a maintenance schedule or do we have the ability to turn it on?

User avatar
cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Test server keeps disconnecting? (eConnector not running)

Post by cmcgehee » Thu Jun 04, 2020 10:56 am

It looks like our test server has a failing hard drive. I'll post here once we get it fixed.
Chris McGehee
Open Dental Software
http://www.opendental.com

roozbeh
Posts: 3
Joined: Wed Jun 03, 2020 2:11 pm

Re: Test server keeps disconnecting? (eConnector not running)

Post by roozbeh » Mon Jun 08, 2020 4:15 pm

:cry: ahhh, that explains it.

rasheemo
Posts: 15
Joined: Wed May 27, 2020 6:01 am

Re: Test server keeps disconnecting? (eConnector not running)

Post by rasheemo » Tue Jun 09, 2020 9:33 am

Any ETA? It's still down

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cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Test server keeps disconnecting? (eConnector not running)

Post by cmcgehee » Tue Jun 09, 2020 11:52 am

I should be able to get it running this afternoon, maybe 3 or 4 PM PT.
Chris McGehee
Open Dental Software
http://www.opendental.com

User avatar
cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Test server keeps disconnecting? (eConnector not running)

Post by cmcgehee » Tue Jun 09, 2020 12:31 pm

It is running now. Let me know if you experience any issues with it.
Chris McGehee
Open Dental Software
http://www.opendental.com

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