eServices not launching

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nairobi
Posts: 3
Joined: Tue Oct 05, 2021 10:31 pm

eServices not launching

Post by nairobi » Tue Oct 05, 2021 10:59 pm

Steps to reproduce:
  • I compiled the opendental 21.2
  • then added the OpenDentalEConnector directory into the compiled folder
  • lauched opendental & clicked on eServices then got the below error

No eService account found for this registration key.
System.Exception
at OpenDental.UI.ProgressOD.ShowDialogProgress() in C:\opendental21.2\OpenDental\UI\Progress\ProgressOD.cs:line 75
at OpenDental.FormEServicesSetup.GetSignupOut(SignupOut signupOut) in C:\opendental21.2\OpenDental\Forms\FormEServicesSetup.cs:line 79
at OpenDental.FormEServicesSetup.FormEServicesSetup_Load(Object sender, EventArgs e) in C:\opendental21.2\OpenDental\Forms\FormEServicesSetup.cs:line 26

joes
Posts: 209
Joined: Tue Aug 13, 2019 12:41 pm

Re: eServices not launching

Post by joes » Wed Oct 06, 2021 9:53 am

You must be on support with Open Dental to access eServices. See our manual for further details, https://www.opendental.com/site/eservices.html
Joe Sullivan
Open Dental Software
http://www.opendental.com

nairobi
Posts: 3
Joined: Tue Oct 05, 2021 10:31 pm

Re: eServices not launching

Post by nairobi » Wed Oct 06, 2021 12:16 pm

Oh boy. Is it then correct to conclude that the only way for one to get access to the OD data, using a complied OD, is via custom plugins given APIs are behind getting under open dental support?
The use-case here is simply to get to send SMSes via an external API such as twilio.

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jordansparks
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Location: Salem, Oregon
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Re: eServices not launching

Post by jordansparks » Wed Oct 06, 2021 8:30 pm

What about making a Program Link and using it to send out the PatNum of the current patient? Then, query the database to get the phone number, and use that to send to the twilio API. That's a pretty straightforward bit of code, and far less complex than a custom plugin.
Jordan Sparks, DMD
http://www.opendental.com

nairobi
Posts: 3
Joined: Tue Oct 05, 2021 10:31 pm

Re: eServices not launching

Post by nairobi » Thu Oct 07, 2021 9:00 pm

Thanks for the tip!

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