Improving SFTP server transaction speed

[SriramChellappan]

Currently I have SFTP server in gigabit network and office at 200/25.

Each click on an image in image module takes about 4-6 secs for less than 100kb images. Wondering if there is any fine tuning that can help the response time.

[joes]

You may want to contact support, https://www.opendental.com/contact.html. A technician may be able to help troubleshoot this slowness.

[jordansparks]

Is the SFTP server at your office or off site? I can't quite tell the configuration from your description. I would test it outside of Open Dental. There are tools that you could use to retrieve a file. Is that speed different than from within Open Dental?

[SriramChellappan]

SFTP server is hosted outside of the office. I will check out the speed using SFTP client and verify the speed.