Improving SFTP server transaction speed

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SriramChellappan
Posts: 42
Joined: Thu Mar 11, 2021 2:45 pm

Improving SFTP server transaction speed

Post by SriramChellappan » Sun Sep 19, 2021 5:50 am

Currently I have SFTP server in gigabit network and office at 200/25.

Each click on an image in image module takes about 4-6 secs for less than 100kb images. Wondering if there is any fine tuning that can help the response time.

joes
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Joined: Tue Aug 13, 2019 12:41 pm

Re: Improving SFTP server transaction speed

Post by joes » Thu Sep 30, 2021 12:00 pm

You may want to contact support, https://www.opendental.com/contact.html. A technician may be able to help troubleshoot this slowness.
Joe Sullivan
Open Dental Software
http://www.opendental.com

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jordansparks
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Re: Improving SFTP server transaction speed

Post by jordansparks » Fri Oct 01, 2021 6:58 pm

Is the SFTP server at your office or off site? I can't quite tell the configuration from your description. I would test it outside of Open Dental. There are tools that you could use to retrieve a file. Is that speed different than from within Open Dental?
Jordan Sparks, DMD
http://www.opendental.com

SriramChellappan
Posts: 42
Joined: Thu Mar 11, 2021 2:45 pm

Re: Improving SFTP server transaction speed

Post by SriramChellappan » Sat Oct 02, 2021 3:06 am

SFTP server is hosted outside of the office. I will check out the speed using SFTP client and verify the speed.

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