Voice command with Perio Chart

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vicron
Posts: 7
Joined: Fri Jun 23, 2023 7:38 am

Voice command with Perio Chart

Post by vicron » Wed Jul 05, 2023 11:32 am

Good Day All

I compiled the 22.4 version of OD, everything went through smooth. But when I try to use the Voice in Perio Charts I keep getting this error.
"The Voice command feature does not work over server RDP sessions"

I know this was a bug in previous versions. IS this a bug in this version or am I missing something.

Thanks

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jsalmon
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Re: Voice command with Perio Chart

Post by jsalmon » Tue Jul 11, 2023 1:16 pm

.NET is throwing a PlatformNotSupportedException. We have found that this is most common with RDP sessions but it could also be with whatever platform you are using Open Dental with. What version of Windows are you using? Are you using a Virtual Machine or anything along those lines of note?
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

vicron
Posts: 7
Joined: Fri Jun 23, 2023 7:38 am

Re: Voice command with Perio Chart

Post by vicron » Tue Jul 11, 2023 8:02 pm

Hi

Thanks for your reply. I am using it on a normal windows 11 machine. I also get the problem if I install the trial version as well.
No VMs. Just straight install on the windows 11 computer.

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jsalmon
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Re: Voice command with Perio Chart

Post by jsalmon » Wed Jul 12, 2023 2:43 pm

Then it should work for you in theory. Maybe provide more information about the exact PlatformNotSupportedException you are getting by changing the catch to something like

Code: Select all

catch(PlatformNotSupportedException pnse) {
and then providing as much detail from the 'pnse' variable as possible from a debugging session in Visual Studio.
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

vicron
Posts: 7
Joined: Fri Jun 23, 2023 7:38 am

Re: Voice command with Perio Chart

Post by vicron » Fri Jul 14, 2023 9:10 am

The thing is that the error is also occurring in a fresh install of the trial version.
So I am assuming its some configuration issue on the computer itself

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