Integrate WHATSAPP messaging with Open Dental $20/month

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rhaber123
Posts: 421
Joined: Fri Dec 11, 2009 12:09 pm

Integrate WHATSAPP messaging with Open Dental $20/month

Post by rhaber123 » Fri Jun 23, 2023 11:55 pm

Mainly International users like to use Whatsapp and Open Dental to reach out to their patient.
The setup is a little tricky, and involve connecting few apps togother , using Mopensoft SMS, Diafaan, and Wassenger.
Whatsapp business account is NOT required. You can use ANY Whatsapp account.
All errors have been corrected now. MAY TAKE 2-3 HOURS FOR BEGINNERS

You need Mopensoft SMS plugin "Required DLLS" 17.3.38 OR LATER FILES.

===================================================
Please note that the latest version of Diafaan SMS Server 4.8 (basic- and full edition) include the script for the Wassenger WhatsApp service.
Instead of manually changing the script, it is now possible to select the Wassenger script when you add a new HTTP Gateway.

- Create a new HTTP Gateway and select the 'Wassenger (WhatsApp)' gateway.
- Fill in the API token from Wassenger
- (Optionally) Select HTTP server for Wassenger webhooks to allow inbound message
====================================================

After you install Diafaan on your computer:

1- put Diafaan in the STARTUP folder so Diafaan will start when you start Windows.
2- -To allow Diafaan to connect to your cell phone and to your network you may need to give permission in Windows Firewall
Attachments
Mopensoft Wassenger 2023 DIAFAAN..pdf
(1.3 MiB) Downloaded 182 times
Last edited by rhaber123 on Tue Nov 07, 2023 3:06 pm, edited 9 times in total.

rhaber123
Posts: 421
Joined: Fri Dec 11, 2009 12:09 pm

Re: Integrate WHATSAPP messaging with Open Dental

Post by rhaber123 » Mon Jul 24, 2023 5:13 am

"Wassenger HTTP Gateway" in Diafaan
Diafaan has many preset "HTTP Gateways"
Diafaan just added the Wassenger script to their http gateway list. "Wassenger HTTP Gateway"
You do not need to contact Diafaan anymore to get that special script, it will be included in their newest versions.

=================================

Hello Richard,

It looks great, a very clear description of the steps needed to use the Wassenger service.

We have decided to add the Wassenger script to the standard services list in the HTTP Gateway. It will be available in the next version of Diafaan SMS Server.

Best regards,

Henk Helmantel
Diafaan communication software
Last edited by rhaber123 on Wed Jul 26, 2023 10:19 am, edited 3 times in total.

rhaber123
Posts: 421
Joined: Fri Dec 11, 2009 12:09 pm

Re: Integrate WHATSAPP messaging with Open Dental

Post by rhaber123 » Wed Jul 26, 2023 6:09 am

To send Whatsapp messages, is a little easier than receive.
To send cost $20 per month
To send and receive cost $40 per month
To receive, you can also use the FREE whatsapp desktop app

To receive Whatsapp messages, here it gets trickier


A- Add a port forwarding - port 8080

If your computer is behind a NAT router, set up a port forwarding on the router to make sure that The "Wassenger HTTP Gateway" in Diafaan is accessible from the internet. E.g. if your public IP- and port numbers are 123.123.123.123 and 8080, the public URL is http://123.123.123.123:8080
This only works if you open the Diafaan HTTP server of the script to the internet.

You most likely have to add a port forwarding rule to your internet router.
If your IP number is 123.456.123.456, the 'Remote webhook URL' has the form: http://123.456.123.456:8080

Contact Diafaan if you need assistance

to receive Whatsapp messages, you need to add a webhook in Wassenger.

B - to add the webhook in Wassenger , you have to take the following steps in the Wassenger dashboard:
1. Click the Developers link:
2. Click Webhooks
3. Click Create webhook
4. Fill in the name and the link to your IP number and port number http://123.123.123.123:8080
5. Click Create webhook to check if the link works

rhaber123
Posts: 421
Joined: Fri Dec 11, 2009 12:09 pm

Re: Integrate WHATSAPP messaging with Open Dental

Post by rhaber123 » Tue Aug 22, 2023 7:05 am

please update your "Required DLLs" for the SMS plugin from this link.
do not use the old one, they were for older versions of Open Dental
YYou need the "Required DLLS" 17.3.38 OR LATER FILES.

https://www.dropbox.com/sh/qvhdg0orr3qn ... r.zip?dl=0

rhaber123
Posts: 421
Joined: Fri Dec 11, 2009 12:09 pm

Re: Integrate WHATSAPP messaging with Open Dental

Post by rhaber123 » Mon Aug 28, 2023 6:11 am

Please note that the latest version of Diafaan SMS Server 4.8 (basic- and full edition) include the script for the Wassenger WhatsApp service. Instead of manually changing the script, it is now possible to select the Wassenger script when you add a new HTTP Gateway.

- Create a new HTTP Gateway and select the 'Wassenger (WhatsApp)' gateway.
- Fill in the API token from Wassenger
- (Optionally) Select HTTP server for Wassenger webhooks to allow inbound message

For the rest of the installation you can follow the instructions in the PDF manual

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