SubscriberID Disappears

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omar22
Posts: 67
Joined: Mon Dec 05, 2022 2:38 pm

SubscriberID Disappears

Post by omar22 » Tue May 06, 2025 7:30 am

I have a client of mine that we use the Benefits API for, and hes complaining that somehow the SubscriberID disappears whenever we cmoplete any verifications. Do you know why this may be happening?
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justine
Posts: 284
Joined: Tue Dec 28, 2021 7:59 am

Re: SubscriberID Disappears

Post by justine » Wed May 07, 2025 3:51 pm

omar22 wrote: ↑
Tue May 06, 2025 7:30 am
 I have a client of mine that we use the Benefits API for, and hes complaining that somehow the SubscriberID disappears whenever we cmoplete any verifications. Do you know why this may be happening?
Hello omar22,

Can you elaborate a little bit on your API workflow (API calls, JSON body, OD version, etc.), as the benefits table doesn't have a subscriberID field.

Thanks!
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