API down?

For requests or help with our API
Post Reply
PBECKER
Posts: 125
Joined: Mon Jan 03, 2022 11:54 am

API down?

Post by PBECKER » Fri Aug 26, 2022 3:03 pm

API Team,

Some of our API calls to Open Dental API/EConnecctor are 100% failining?

Can you check and see if everything is ok on theOpen Dental API endpoints?

Let me know, thanks so much API team!

-Pedro

justine
Posts: 169
Joined: Tue Dec 28, 2021 7:59 am

Re: API down?

Post by justine » Fri Aug 26, 2022 4:04 pm

PBECKER wrote:
Fri Aug 26, 2022 3:03 pm
API Team,

Some of our API calls to Open Dental API/EConnecctor are 100% failining?

Can you check and see if everything is ok on theOpen Dental API endpoints?

Let me know, thanks so much API team!

-Pedro
Hello Pedro,

We are aware of the API slowness issue and are working on it right now.

PBECKER
Posts: 125
Joined: Mon Jan 03, 2022 11:54 am

Re: API down?

Post by PBECKER » Fri Aug 26, 2022 4:16 pm

Justine

no worries at all. we use it heavily so we were able to catch it right away.

If you can let us know when its back online it would be greatly appreciated.

Thank you so much Justine

#teamwork

-Pedro

justine
Posts: 169
Joined: Tue Dec 28, 2021 7:59 am

Re: API down?

Post by justine » Fri Aug 26, 2022 4:23 pm

Pedro,
The slowness issue has been addressed. Please let us know if you still experience issues.

Thanks!

PBECKER
Posts: 125
Joined: Mon Jan 03, 2022 11:54 am

Re: API down?

Post by PBECKER » Fri Aug 26, 2022 4:27 pm

Justine

Its back up, thank you so much Open Dental API team!

-pedro

Post Reply