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API down?

Posted: Fri Aug 26, 2022 3:03 pm
by PBECKER
API Team,

Some of our API calls to Open Dental API/EConnecctor are 100% failining?

Can you check and see if everything is ok on theOpen Dental API endpoints?

Let me know, thanks so much API team!

-Pedro

Re: API down?

Posted: Fri Aug 26, 2022 4:04 pm
by justine
PBECKER wrote:
Fri Aug 26, 2022 3:03 pm
API Team,

Some of our API calls to Open Dental API/EConnecctor are 100% failining?

Can you check and see if everything is ok on theOpen Dental API endpoints?

Let me know, thanks so much API team!

-Pedro
Hello Pedro,

We are aware of the API slowness issue and are working on it right now.

Re: API down?

Posted: Fri Aug 26, 2022 4:16 pm
by PBECKER
Justine

no worries at all. we use it heavily so we were able to catch it right away.

If you can let us know when its back online it would be greatly appreciated.

Thank you so much Justine

#teamwork

-Pedro

Re: API down?

Posted: Fri Aug 26, 2022 4:23 pm
by justine
Pedro,
The slowness issue has been addressed. Please let us know if you still experience issues.

Thanks!

Re: API down?

Posted: Fri Aug 26, 2022 4:27 pm
by PBECKER
Justine

Its back up, thank you so much Open Dental API team!

-pedro