911 Open Dental API appesr to be down

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PBECKER
Posts: 125
Joined: Mon Jan 03, 2022 11:54 am

911 Open Dental API appesr to be down

Post by PBECKER » Mon Nov 14, 2022 7:45 am

911 Open Dental API appesr to be down

Can you please advise .

This is the api response "The is most likely a version issue". The version that the customer is using might be to old to support he API method"

We haven't made any changes and the above error is occuring at many of our practices.


this is urgent

PBECKER
Posts: 125
Joined: Mon Jan 03, 2022 11:54 am

Re: 911 Open Dental API appesr to be down

Post by PBECKER » Mon Nov 14, 2022 7:59 am

The issue is hit and miss.


The second the the api is working and a couple seconds later its not working

justine
Posts: 168
Joined: Tue Dec 28, 2021 7:59 am

Re: 911 Open Dental API appesr to be down

Post by justine » Mon Nov 14, 2022 8:26 am

Good morning PBECKER,

Thank you for letting us know. We are actively looking into this for you right now.

justine
Posts: 168
Joined: Tue Dec 28, 2021 7:59 am

Re: 911 Open Dental API appesr to be down

Post by justine » Mon Nov 14, 2022 2:13 pm

PBECKER wrote:
Mon Nov 14, 2022 7:59 am
The issue is hit and miss.


The second the the api is working and a couple seconds later its not working
Hello PBECKER,

This has been addressed. Please let us know if you experience any further issues.

Thanks!

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