Urgent API Issue
Posted: Thu Feb 23, 2023 2:09 pm
One of the offices using our software appears to be having an API outage. We're getting this error even just doing a basic ShortQuery request that was working fine yesterday.
REQUEST
PUT /api/v1/queries/ShortQuery HTTP/1.1
Authorization: ************************
Content-Type: application/json
User-Agent: PostmanRuntime/7.30.1
Accept: */*
Host: api.opendental.com
Accept-Encoding: gzip, deflate, br
Connection: keep-alive
Content-Length: 69
{
"SqlCommand": "SELECT * FROM claim WHERE ClaimNum = 12345"
}
RESPONSE
HTTP/1.1 400 Bad Request
Cache-Control: no-cache
Pragma: no-cache
Content-Length: 133
Content-Type: application/json; charset=utf-8
Expires: -1
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Access-Control-Allow-Origin: *
Access-Control-Allow-Headers: *
Date: Thu, 23 Feb 2023 19:21:12 GMT
"Error. This is most likely a version issue. The version that the customer is using might be too old to support the API method used."
REQUEST
PUT /api/v1/queries/ShortQuery HTTP/1.1
Authorization: ************************
Content-Type: application/json
User-Agent: PostmanRuntime/7.30.1
Accept: */*
Host: api.opendental.com
Accept-Encoding: gzip, deflate, br
Connection: keep-alive
Content-Length: 69
{
"SqlCommand": "SELECT * FROM claim WHERE ClaimNum = 12345"
}
RESPONSE
HTTP/1.1 400 Bad Request
Cache-Control: no-cache
Pragma: no-cache
Content-Length: 133
Content-Type: application/json; charset=utf-8
Expires: -1
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Access-Control-Allow-Origin: *
Access-Control-Allow-Headers: *
Date: Thu, 23 Feb 2023 19:21:12 GMT
"Error. This is most likely a version issue. The version that the customer is using might be too old to support the API method used."