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Updating recall type

Posted: Thu Mar 02, 2023 6:50 am
by akjain1@gmail.com
Right now, the API does not allow patient recall types to be changed from "Set Prophy" to "Set Perio." We are not able to find API to update recall type 'Prophy' to 'Perio' for the patient. Please help.

Re: Updating recall type

Posted: Mon Mar 06, 2023 7:58 pm
by akjain1@gmail.com
For example, this API link (https://www.opendental.com/site/apirecalls.html), shows you can modify many of the recall fields, but NOT Recall Type. Is this something that can be done?

Re: Updating recall type

Posted: Tue Mar 07, 2023 3:21 pm
by justine
akjain1@gmail.com wrote:
Mon Mar 06, 2023 7:58 pm
For example, this API link (https://www.opendental.com/site/apirecalls.html), shows you can modify many of the recall fields, but NOT Recall Type. Is this something that can be done?
Good afternoon akjain1@gmail.com,

You are correct, currently you cannot change a recalltype via the API. We can add this to our development list. That being said, recalls are complex with many moving parts. (recall, recalltrigger, recalltype tables) To better understand your use case, are you referring to the 'Set Perio' or 'Set Prophy' button found here?

https://www.opendental.com/manual224/recall.html

Thanks!

Re: Updating recall type

Posted: Thu Mar 09, 2023 2:16 am
by akjain1@gmail.com
Yes exactly. This is where SET Perio and SET Prophy is found. We would like to change this via a post function with the API.

Re: Updating recall type

Posted: Thu Mar 09, 2023 8:02 am
by justine
akjain1@gmail.com wrote:
Thu Mar 09, 2023 2:16 am
Yes exactly. This is where SET Perio and SET Prophy is found. We would like to change this via a post function with the API.
Thank you for the clarification. Your request has been added to our development list. Requests are completed in the order that they are received. We will reply here when development is complete.

Thanks!

Re: Updating recall type

Posted: Thu May 04, 2023 1:42 pm
by justine
akjain1@gmail.com wrote:
Thu Mar 02, 2023 6:50 am
Right now, the API does not allow patient recall types to be changed from "Set Prophy" to "Set Perio." We are not able to find API to update recall type 'Prophy' to 'Perio' for the patient. Please help.
Recalls GET and Recalls PUT SwitchType are complete.

Recalls PUT SwitchType is what you're after and is available in version 22.4.41.