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Issue with Claims API

Posted: Tue Jan 02, 2024 8:36 am
by beacondental
Hi Team,

I am trying to POST below json object to the Claims API,
{
"patNum": 3062,
"procNums": [1503483, 1503484, 1503485],
"claimType": "P"
}

But I faced this error in response with a 400 Bad request,
"ProcNum(s) 1503483, 1503484, 1503485 are invalid for this patient."

Please explain what does this message mean & what can be done to successfully post this claim?

Re: Issue with Claims API

Posted: Tue Jan 02, 2024 10:35 am
by SLeon
I move this topic from the Main Forum to the API forums.

The message, "ProcNum(s) ... are invalid for this patient." will occur when the procNums you supply are not valid for the PatNum you supplied.

Are the corresponding procedures for the correct patient? Also, note the casing for "PatNum" and "ClaimType" in your JSON payload.