Text Messages and Mobile Portal
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- Posts: 39
- Joined: Mon Jun 16, 2014 7:33 am
Text Messages and Mobile Portal
Hello,
I have two queries:
First is how can i enable the service of text messages to patient phones?
Second is how can i host the mobile portal on the server and do i have to make any changes in the code for doing the same. Please help!
Thank You
I have two queries:
First is how can i enable the service of text messages to patient phones?
Second is how can i host the mobile portal on the server and do i have to make any changes in the code for doing the same. Please help!
Thank You
Re: Text Messages and Mobile Portal
Currently you have to sign up with a company called Call Fire:ujjwal singh wrote:First is how can i enable the service of text messages to patient phones?
http://www.opendental.com/manual/bridgeCallFire.html
We're in the process of working on a new text messaging system where patients will be able to reply. The new system we are designing will also have foreign support.
The new mobile portal is not available for self hosting. In order to self host a mobile web version, you have to use our old mobile version that has to have data "synced" to it:ujjwal singh wrote:Second is how can i host the mobile portal on the server and do i have to make any changes in the code for doing the same. Please help!
http://www.opendental.com/manual/mobilesynch.html
http://www.opendental.com/manual/mobile ... urown.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.
Jason Salmon
Open Dental Software
http://www.opendental.com
Jason Salmon
Open Dental Software
http://www.opendental.com
Re: Text Messages and Mobile Portal
Will "Google Voice" and "Twilio" be supported too?We're in the process of working on a new text messaging system where patients will be able to reply. The new system we are designing will also have foreign support.
Re: Text Messages and Mobile Portal
No, Google Voice and Twilio will not be directly supported by Open Dental.rhaber123 wrote:Will "Google Voice" and "Twilio" be supported too?
The best thing about a boolean is even if you are wrong, you are only off by a bit.
Jason Salmon
Open Dental Software
http://www.opendental.com
Jason Salmon
Open Dental Software
http://www.opendental.com
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- Posts: 39
- Joined: Mon Jun 16, 2014 7:33 am
Re: Text Messages and Mobile Portal
Hi,
I was just wondering that can open dental send the transnational sms automatically, let say if i wants open dental to sent the sms to the respective patient at the event of appointment creation and reminder sms on the day of appointment.
Thanks
Ujjwal Singh
I was just wondering that can open dental send the transnational sms automatically, let say if i wants open dental to sent the sms to the respective patient at the event of appointment creation and reminder sms on the day of appointment.
Thanks
Ujjwal Singh
Re: Text Messages and Mobile Portal
That's a new use of the word transnational for me. We just released 'Integrated Texting' in v15.3 and purposefully did not add any automation (shy of allowing users to send multiple messages at once for convenience) because we didn't want there to be a bug or anything and spam your patients with text messages. Automatically sending text messages after appointments and reminders on days of appointments (I'm assuming at the beginning of the day?) would be feature requests at this point in time. Those things can be manually done right now by using our Text buttons found throughout the program like in all our main modules, Appointment Edit window, Confirmation List, etc.
The best thing about a boolean is even if you are wrong, you are only off by a bit.
Jason Salmon
Open Dental Software
http://www.opendental.com
Jason Salmon
Open Dental Software
http://www.opendental.com
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- Posts: 39
- Joined: Mon Jun 16, 2014 7:33 am
Re: Text Messages and Mobile Portal
Thanks Jsalmon,
One more thing i want to inquire about is that, anyhow can i set the templets for text messaging so that rewriting the same message for many of the patient.
One more thing i want to inquire about is that, anyhow can i set the templets for text messaging so that rewriting the same message for many of the patient.
Re: Text Messages and Mobile Portal
I'd use quick notes. Specifically the TxtMsg Type:
http://www.opendental.com/manual/quickp ... setup.html
http://www.opendental.com/manual/quickp ... setup.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.
Jason Salmon
Open Dental Software
http://www.opendental.com
Jason Salmon
Open Dental Software
http://www.opendental.com