Clinic Unassigned - writeoffs and payments

[atd]

Now that we can choose a clinic for printing Production and Income reports (thank you!) I'm finding a lot of insurance writeoffs and payments that are "unassigned". I'm not sure how that is happening - the insurance claim the writeoff is associated with has a clinic assigned, but the insurance estimate/writeoff does not. I'm unable to manually fix this - there's no way to pick a clinic on the insurance estimate window. Last month I just noticed a few of these and was able to correct them by deleting and recreating the insurance claim (if it wasn't yet paid) and for payments was able to manually change the clinic. However this month there is over $33,000 in unassigned writeoffs and over $24,000 in unassigned payments. Any thoughts on why this is happening or how to fix it?

[jordansparks]

Well, since the clinic of the claimproc must always be the clinic of the claim, we can add it to the database maint tool to "fix" any mismatch. But I'll have to think about it for a while. That seems a little dangerous and I don't like that it would affect history.

Another way to fix the ones that are currently wrong would be to automate them to change when you click OK on a claim. This might also help us spot where it's not getting set in the first place.

The other way to fix them would be to allow you to pick a clinic in the claimproc window. But that's not a good long-term solution because clinic should always be the same as the procedure.

So I just have to think a bit more to make sure that the tight relationship of clinic for Claim-Proc-ClaimProc is always true 100% of the time with no exceptions.