Hi Jordan - Situation came up today where somewhere over the past few months, I re-jiggered a chart. Long story short: an implant crown was listed as 'existing other' (I'm sure it was my change)as opposed to complete (from 2001). This resulted in a -$1000 balance. Checking back on the saved statements (a wonderful feature!),this error was not evident until the last month. IOW, on the date of conversion (7/11/08) there was a zero balance.
Here's the issue - the change was not reflected in either audit log. Have you heard of this before? Am I missing something obvious?
best,
Rick
Accounting Error Caused by deletion
- Rickliftig
- Posts: 764
- Joined: Thu Jul 10, 2008 4:50 pm
- Location: West Hartford, CT
- Contact:
Accounting Error Caused by deletion
Another Happy Open Dental User!
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
- jordansparks
- Site Admin
- Posts: 5774
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Re: Accounting Error Caused by deletion
Maybe if it was set complete as part of an initial conversion, the DateEntryC, which is used for security, wasn't set right. So maybe that made it more vulnerable. No I have not heard of that specific issue before.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
- Rickliftig
- Posts: 764
- Joined: Thu Jul 10, 2008 4:50 pm
- Location: West Hartford, CT
- Contact:
Re: Accounting Error Caused by deletion
That would make sense - it was a converted procedure.
Another Happy Open Dental User!
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net