Hi Jordan - this scenario has happened several times in our office.
By mistake, a chart entry has been deleted - of course it is present in the audit log, but cannot be undeleted while in audit mode - a catch-22.
The other day, my front desk somehow deleted an entry while she was fooling with the insurance. She has a 3 day limit on edits.
Any ideas on how to 1) undelete 2) set up security to prevent the deletion?
Thanks in advance.
Rick
Undelete Chart Entries? Security issue?
- Rickliftig
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Undelete Chart Entries? Security issue?
Another Happy Open Dental User!
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
- jordansparks
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Re: Undelete Chart Entries? Security issue?
No, I have no suggestions.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
- Rickliftig
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Re: Undelete Chart Entries? Security issue?
What are your thoughts on an undelete option?
Another Happy Open Dental User!
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
- jordansparks
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Re: Undelete Chart Entries? Security issue?
It is now feature request 1730.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
- Rickliftig
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Re: Undelete Chart Entries? Security issue?
Thanks.
Another Happy Open Dental User!
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net
Re: Undelete Chart Entries? Security issue?
One thing that would help a lot would be if we could copy the procedure notes when in audit mode. If I could copy to the clipboard, then re-add the deleted procedure and paste the notes in, that would work fine. But instead I have to do a screenshot and retype the notes that were deleted.
- jordansparks
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Re: Undelete Chart Entries? Security issue?
That sounds a lot easier than an un-delete feature.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com