Recall email - bug ?

For users or potential users.
Post Reply
nmenon
Posts: 12
Joined: Fri Aug 13, 2010 4:27 pm

Recall email - bug ?

Post by nmenon » Sat Jan 08, 2011 3:07 pm

We just started using recall emails (fairly new to OD) and when we sent a few test emails from the recall list, the message went without Subject line and with no text in the message body. We had set up the emails in the Recall Setup window.. Am I missing something ?

thanks

User avatar
jordansparks
Site Admin
Posts: 5770
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
Contact:

Re: Recall email - bug ?

Post by jordansparks » Sat Jan 08, 2011 6:42 pm

As you can see from the screenshot
http://www.opendental.com/manual/recallsetup.html
there are 9 rows involved in email setup. You must have left some of them blank.
Jordan Sparks, DMD
http://www.opendental.com

Post Reply