Need help stopping employees from changing their clock in or out time(s).
Edit time cards is unselected but unless I unselect the manage module they are still able to edit the time cards.
If I unselect the manage module then they can't clock in or out.
What am I missing?
Help!!!
drtmz
How to stop employee from changing their clock in/out time
-
- Posts: 361
- Joined: Mon Feb 25, 2008 3:09 am
Re: How to stop employee from changing their clock in/out ti
you can see all edits, I think that is the security
-
- Posts: 361
- Joined: Mon Feb 25, 2008 3:09 am
Re: How to stop employee from changing their clock in/out ti
ok here is the fix. I thought it was the default setting that they would not be able to edit their timecards. But it isn't. You have to enable it.
So after a call to support, and email from support and a couple more calls to support, they were all great and very helpful, here is the fix.
First on Setup/Security highlight the employee and check the two boxes at the bottom,
Timecard Security Enabled and
Users cannot edit their own timecard.
but you then have to double click on each employee and thanks to Nathan's previous post on this forum,
You have to:
1. Create different 'users' for each staff, and then
2. Associate 'employees' with each user
3. Have each employee login with the associated user account.
Unless you do 1,2 and 3 above and just do the security setup the employee won't be able to clock in/out either.
I did not have my employees set up to this degree so just enabling security did not work.
This way they can clock in/out see their timecard records but NOT be able to change them.
We only had to go down this road because in all my years in dentistry this is/was the first time I had to deal with this form of employee fraud.
Hope this helps someone else.
Thanks again OD support. You all came to my rescue.
drtmz
So after a call to support, and email from support and a couple more calls to support, they were all great and very helpful, here is the fix.
First on Setup/Security highlight the employee and check the two boxes at the bottom,
Timecard Security Enabled and
Users cannot edit their own timecard.
but you then have to double click on each employee and thanks to Nathan's previous post on this forum,
You have to:
1. Create different 'users' for each staff, and then
2. Associate 'employees' with each user
3. Have each employee login with the associated user account.
Unless you do 1,2 and 3 above and just do the security setup the employee won't be able to clock in/out either.
I did not have my employees set up to this degree so just enabling security did not work.
This way they can clock in/out see their timecard records but NOT be able to change them.
We only had to go down this road because in all my years in dentistry this is/was the first time I had to deal with this form of employee fraud.
Hope this helps someone else.
Thanks again OD support. You all came to my rescue.
drtmz
- jordansparks
- Site Admin
- Posts: 5770
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Re: How to stop employee from changing their clock in/out ti
Added to manual.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
-
- Posts: 361
- Joined: Mon Feb 25, 2008 3:09 am
Re: How to stop employee from changing their clock in/out ti
Epilog:
After vehemently denying that she made changes to her clock-in time card and the time cards of others in the office, employee confessed and asked for forgiveness.
No way of knowing how long it went on so we decided to dock her one full weeks pay and move on.
This is the first for me in over 40 years of practice and it was not fun.
I told her she was caught because we were able to monitor ;
1. when the computer was turned on and logged into our network (we don’t),
2. when the first daily access was made into OpenDental log-in.
(Jordan, I know #2 would be a feature request.)
Bottom line is to be sure your security setting are set as detailed above to keep this from happening in your office.
drtmz
After vehemently denying that she made changes to her clock-in time card and the time cards of others in the office, employee confessed and asked for forgiveness.
No way of knowing how long it went on so we decided to dock her one full weeks pay and move on.
This is the first for me in over 40 years of practice and it was not fun.
I told her she was caught because we were able to monitor ;
1. when the computer was turned on and logged into our network (we don’t),
2. when the first daily access was made into OpenDental log-in.
(Jordan, I know #2 would be a feature request.)
Bottom line is to be sure your security setting are set as detailed above to keep this from happening in your office.
drtmz