v15.1 Statements using Sheets: Great!...and a problem
v15.1 Statements using Sheets: Great!...and a problem
Love being able to edit the statements using sheets in 15.1!
We seem to be having a problem however: Walkouts print fine, but custom edited statements (single page & multipage) won't print. It creates it fine and it puts the line in the account, you can view it, email it, etc, but when you go to print, nothing. Anyone else experiencing this? I removed my plugin to make sure there wasn't a conflict since it has lots of hooks with statements, but it behaves the same on the plain v15.1.15 OD version.
We seem to be having a problem however: Walkouts print fine, but custom edited statements (single page & multipage) won't print. It creates it fine and it puts the line in the account, you can view it, email it, etc, but when you go to print, nothing. Anyone else experiencing this? I removed my plugin to make sure there wasn't a conflict since it has lots of hooks with statements, but it behaves the same on the plain v15.1.15 OD version.
Re: v15.1 Statements using Sheets: Great!...and a problem
Thanks for the feedback. I have let the engineering team know.
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
Re: v15.1 Statements using Sheets: Great!...and a problem
David-
They seem to print for me if I copy the Statement sheet over and muck with some of the fields and save it.
If you want you can export and email me your custom statement sheets and I will see if I can reproduce it. PM me and I'll send you an email address
They seem to print for me if I copy the Statement sheet over and muck with some of the fields and save it.
If you want you can export and email me your custom statement sheets and I will see if I can reproduce it. PM me and I'll send you an email address
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Re: v15.1 Statements using Sheets: Great!...and a problem
Hmmm...
Well, I imported what you sent me, and it prints alright - but not the custom statement, the default OD statement is what is printed. Aren't custom sheets supposed to print instead if they are installed?
I am asking because I have been working on printing multiple Rx on a single sheet of paper and it's giving me fits. I have checked and rechecked my code a million times yet the default sheet keeps getting printed even though I have custom Rx sheets installed, and I can't see how. Now I'm beginning to wonder if I am seeing the same issue
Well, I imported what you sent me, and it prints alright - but not the custom statement, the default OD statement is what is printed. Aren't custom sheets supposed to print instead if they are installed?
I am asking because I have been working on printing multiple Rx on a single sheet of paper and it's giving me fits. I have checked and rechecked my code a million times yet the default sheet keeps getting printed even though I have custom Rx sheets installed, and I can't see how. Now I'm beginning to wonder if I am seeing the same issue

Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Re: v15.1 Statements using Sheets: Great!...and a problem
Same result using the static image you supplied
I do get this if I try to view it with the static image installed:
I do get this if I try to view it with the static image installed:
Code: Select all
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at OpenDental.FormStatementOptions.butPreviewClassic()
at OpenDental.FormStatementOptions.butPreview_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at OpenDental.UI.Button.OnClick(EventArgs ea)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
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For example:
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When JIT debugging is enabled, any unhandled exception
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Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Re: v15.1 Statements using Sheets: Great!...and a problem
Bug. Will be fixed in 15.1.17
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
Re: v15.1 Statements using Sheets: Great!...and a problem
You have to check the box in Account setup to use the statement sheet over the internal statement...I don't see where you can select which statement sheet to use, I guess it uses the most recent sheet as I created a new one from the default and I got the same results..no printing for anything but a walkout, but it used the newest sheet as the template....
Re: v15.1 Statements using Sheets: Great!...and a problem
Oh OK. Looks like I need to read through the prefs screen more often when I have insomnia
I can print those fine to either PDF or my HP Color LaserJet Printer on OD 15.1.15 and 15.1.16


I can print those fine to either PDF or my HP Color LaserJet Printer on OD 15.1.15 and 15.1.16

Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Re: v15.1 Statements using Sheets: Great!...and a problem
Compiled to latest code on SVN...looks like it works now, but I will try it when I get to the office on Monday on the printers there...