Report Exception (Printer Exception)

[V Suite]

I recently setup a new workstation, and tried to look at Reports on it, but once I clicked any type of report, OpenDental gave an exception without showing the report on the screen.

It turns out I had not set up any printer on the machine. Solution: I installed the network printer (attached to the server) using Control Panel (nothing needed to be done inside OpenDental). Upon selecting a report, OpenDental proceeded to show the report on the screen.

Perhaps OpenDental should check whether any printer is installed at all, and prompt for a printer to be installed if not.

Cheers.

[V Suite]

Hi, is this scheduled for fixing? Or is it fixed already? Thanks.

[jordansparks]

We make the assumption that the user has at least one printer installed. In a perfect world, we would properly handle situations where the user has zero printers installed. But honestly, it's a low priority. Install a printer.